Frequently Asked Questions
Answers to all your questions about ad111
From opening an account to bKash deposits, claiming bonuses, cricket betting, and responsible gaming — you will find a detailed guide on every topic here.
ad111 is one of the popular online betting and casino platforms in Bangladesh. This FAQ page has been created with the convenience of our players in mind. Here you will find accurate and up-to-date answers to the most common questions about account registration, depositing and withdrawing money, game rules, bonus conditions, and safe gaming. If you do not find the answer to your question here, our 24/7 Bangla live chat support is always by your side.
Account and Registration
To open an account at ad111 you need an active mobile number and a valid email address. You will need to provide your name, mobile number, preferred password, and date of birth in the registration form. Please note that this platform is only for those aged 21 and above. Registering with accurate information makes the verification process easier later.
No. According to ad111 rules, each person may open only one account. Creating multiple accounts from the same mobile number or device is strictly prohibited and may result in the permanent closure of your account. Open one account with accurate information and enjoy the platform safely for the long term.
Click the "Forgot Password?" option on the login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you have any trouble, contact ad111's 24/7 live chat support — help is available in Bangla.
Before large withdrawals, ad111 may verify your identity. In such cases you may need to upload a photo of your National ID (NID) or passport. This is a security measure that keeps your account protected and prevents any fraudulent activity. The process is quick and completely confidential.
Yes. ad111 is a mobile-friendly platform — it can be used directly from any smartphone browser. The site works well on both Android and iOS devices. You get the full experience on mobile without downloading a separate app — playing games, deposits, and withdrawals all included.
Deposits and Withdrawals
Deposits from bKash to ad111 are nearly instant — the balance is usually added within a few minutes. It is important to provide the correct merchant number and reference number when making a deposit. The minimum deposit amount is ৳300. No extra charges apply.
Yes. You can deposit to ad111 using four mobile banking methods: Nagad, bKash, Rocket, and Upay. Nagad deposits are also processed quickly and the minimum deposit starts from ৳300. Select the Nagad option on the payment page and follow the instructions.
Withdrawals from ad111 are generally completed within 1 hour. The minimum withdrawal amount is ৳800. After the request is verified, the money is sent directly to bKash, Nagad, Rocket, or Upay. Withdrawals are processed at night and on holidays too, as the service is active 24 hours a day, 7 days a week.
ad111 does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their own transfer charges. It is a good idea to check the terms of your chosen method before making a deposit or withdrawal.
Yes. You can withdraw directly from ad111 using Rocket (Dutch-Bangla Bank's mobile banking). Confirm your Rocket number when submitting a withdrawal request. The minimum withdrawal is ৳800 and the money usually arrives within 1 hour.
Common reasons for a rejected withdrawal include incomplete wagering requirements, an unverified account, or incorrect payment details. First check your account balance and bonus conditions. If the issue is not resolved, speak with the support team in Bangla via ad111 live chat — they will resolve it quickly.
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches at ad111, first go to the cricket section. From there, select an ongoing or upcoming match, choose your preferred market (match winner, top scorer, total runs, etc.), enter the amount, and confirm your bet. In live betting, odds change while the match is in progress, so bet strategically.
RTP stands for Return to Player — it is a theoretical percentage indicating how much a slot game returns to players on average over the long term. For example, a high RTP means the game tends to pay out comparatively more over time. However, every spin is completely random — there are no guarantees.
At the ad111 live casino you can play games in a direct video stream with a real dealer. Tables from world-class providers including Evolution Gaming and Ezugi offer Baccarat, Roulette, Blackjack, Teen Patti, and Andar Bahar. With a good internet connection, the live casino can also be enjoyed on mobile.
All slots and table games at ad111 run on software from verified game providers (PG Soft, Pragmatic Play, JILI, Spribe, etc.), which are tested by third-party auditors. A Random Number Generator (RNG) is used to ensure every result is completely impartial. Fair play is a core principle of ad111.
Aviator is a crash game developed by Spribe. When the game starts, a plane takes off and a multiplier begins to rise. If you cash out before the plane crashes, you win. If you do not cash out before the plane crashes, your bet is lost. Cashing out at the right moment is the key strategy in this game.
Bonuses and Promotions
After opening a new account, if you deposit ৳300 or more for the first time, ad111 gives a 200% welcome bonus — up to a maximum of ৳8,000. This means depositing ৳4,000 lets you start playing with ৳12,000 in total. The bonus is added to your account automatically — no separate code needed.
A wagering requirement is the number of times you must bet the bonus amount before you can withdraw it. The wagering requirement on the ad111 welcome bonus is 25x. This means if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before withdrawing. Bets on slot games generally count in full toward the wagering requirement.
The ad111 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. You move up automatically through regular play. Weekly cashback is up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold, and 1.0% at Platinum. The more you play, the more rewards you earn.
ad111 bonuses are usable on most slot games. Bonus bets may be limited on some live casino or table games. Terms and conditions are provided with each bonus — read them carefully. You can contact the support team to confirm details about a specific promotion.
ad111 offers referral and special promotions from time to time. When you refer a friend, both of you may receive benefits. Check the promotions page on the site regularly or ask via live chat to stay updated on ongoing promotions. Extra offers are available during special occasions such as Eid or the BPL season.
Security and Responsible Gaming
ad111 uses SSL encryption technology to keep all data secure. Your personal information, payment data, and transaction details are kept strictly confidential. Information is not sold or shared with third parties. Read our privacy policy for full details.
ad111 is only for those aged 21 and above. Age is verified at the time of registration. Use of this platform by minors is strictly prohibited. We take strict measures to protect minors and suspicious accounts are investigated.
If you feel that your playing habits are getting out of control, visit the ad111 responsible gaming page. There you will find options for self-exclusion, deposit limits, and session limits. You should also talk to family members and seek the help of a professional counsellor. Playing responsibly is the most important thing.
To self-exclude, contact ad111 live chat support or send an email to [email protected]. You can temporarily close your account for a set period (such as 1 week, 1 month, or permanently). During this time it will not be possible to log in — this is completely safe and confidential.
The ad111 support team is active 24 hours a day, 7 days a week. You can get help directly in Bangla through live chat — this is the fastest way. You can also contact us by email at [email protected]. Our team is ready to assist you with any issue.
Still have questions?
Our expert support team is ready to answer all your questions in Bangla — 24 hours a day, 7 days a week.
Email: [email protected] | For ages 21 and above only