ad111 Privacy Policy — Your Information Is Completely Safe with Us
Your personal information is kept with the highest level of protection at ad111. Read this policy to learn how we use and safeguard your information.
01 Introduction
ad111 ("we", "our", or "platform") operates a reliable online casino and betting platform for users in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the security of your personal information.
This privacy policy ("policy") will inform you in detail about what kind of information ad111 collects, how that information is used, who it may be shared with, and what steps we take to protect your information. This policy applies to the ad111 website ad111.cam.
By using our platform, you will be considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using the platform and contact our support team.
This policy should be read together with our Terms and Conditions and Responsible Gaming policy.
02 What Information We Collect
ad111 collects information from users in various ways. The types of information collected are described in detail below:
2.1 Information Provided Directly
When you register or create an account with ad111, the following information is collected:
- Full name and date of birth
- Email address and mobile number
- Residential address
- Documents required for identity verification (such as National ID or passport details)
- Payment-related information — bKash, Nagad, Rocket, or Upay account number
- Any additional information you choose to provide
2.2 Automatically Collected Information
The following information may be collected automatically while using the platform:
- IP address and device type
- Browser and operating system information
- Date, time, and duration of visits to the platform
- Pages you have visited and links you have clicked
- Gaming activity, betting history, and transaction records
- Login and logout timestamps
2.3 Information Received from Third Parties
In some cases we may collect information from trusted third parties, such as:
- Identity verification service providers
- Fraud prevention and risk assessment agencies
- Payment processing companies
03 Purpose of Using Information
ad111 uses the information collected for the purposes listed below. We do not use information for any purpose beyond these:
3.1 Account Management and Service Delivery
- Creating and managing your account
- Identity verification and age confirmation
- Processing deposits and withdrawals
- Providing gaming and betting services
- Technical support and issue resolution
3.2 Safety and Security
- Preventing fraud, money laundering, and other illegal activities
- Blocking unauthorized access to your account
- Ensuring the security of the platform
- Implementing responsible gaming measures
3.3 Communication and Support
- Sending important notifications and updates
- Sending transaction confirmation messages
- Providing customer service support
- Informing you about promotional offers with your consent
3.4 Service Improvement
- Improving platform performance and user experience
- Analyzing service quality for evaluation and improvement
- Assisting in the development of new services and features
04 Sharing Information with Third Parties
ad111 does not sell or rent users' personal information. However, information may be shared in specific circumstances and through strict protective measures:
4.1 Service Support Partners
We work with trusted third parties who assist in operating our services. These organizations may only use information for specified purposes:
- Payment processing companies (bKash, Nagad, Rocket, Upay)
- Identity verification services
- IT infrastructure and cloud service providers
- Game software providers (such as Pragmatic Play, Spribe)
- Customer service support organizations
4.2 Legal Obligations
Where legally required, we may be obligated to share information with the relevant authorities:
- To comply with court orders or legal directives
- To assist government agencies in preventing money laundering and illegal financing
- To assist law enforcement agencies in fraud investigations
4.3 Limitations on Information Sharing
We ensure that information shared with third parties:
- Is limited to the minimum necessary
- Is used only for specified purposes
- Is processed under appropriate data protection agreements
05 Cookies and Tracking Technology
The ad111 website uses cookies and similar technologies that help improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Required for the core functions of the platform to operate. Without these, the site may not work properly.
- Functional Cookies: Used to remember your preferences and settings, such as language selection and login details.
- Analytics Cookies: Collect statistical information to monitor and improve platform usage.
- Security Cookies: Help prevent fraud and ensure the security of your account.
5.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. Please note that rejecting essential cookies may cause some platform services to not work properly.
Most browsers offer the option to change cookie settings. You can find more details about this in your browser's "Help" section.
06 Data Storage and Security
ad111 follows industry-standard security practices to ensure the safety of your information.
6.1 Security Measures
- SSL Encryption: All data transmitted between you and our servers is completed using encrypted methods.
- Data Encryption: Sensitive information that is stored is kept in an encrypted state.
- Access Control: Only authorized personnel are able to access user information.
- Security Audits: Regular security assessments and testing are conducted.
- Firewall and Protection Systems: Advanced technical security measures remain active at all times.
6.2 Data Retention Period
We retain your information only for as long as it is necessary:
- All relevant information is retained while the account is active.
- Even after an account is closed, certain information may be retained for a period of time due to legal obligations.
- Transaction records are kept for a specific period in compliance with financial regulations.
6.3 Response to a Data Breach
If a data breach occurs, we will promptly:
- Identify and resolve the issue
- Notify affected users as quickly as possible
- Inform the relevant authorities where applicable
07 Your Rights as a User
As a user of ad111, you have the following rights regarding your personal information:
7.1 Right to Access Information
You may find out at any time what information we hold about you. To request this information, please contact our support team.
7.2 Right to Correct Information
If any information saved in your profile is incorrect or incomplete, you can request a correction. We will make the necessary corrections as quickly as possible.
7.3 Right to Erasure
In certain circumstances you may request that your personal data be deleted. Please note that some data may need to be retained due to legal obligations.
7.4 Right to Object to Processing
You may opt out of promotional communications at any time. Contact us and we will immediately remove you from the promotional mailing list.
7.5 Right to Data Portability
You may request a copy of your data in an easily readable format.
To exercise these rights or to find out more, contact our customer service team via 24/7 live chat or email.
08 Minor Protection
ad111 strictly prevents anyone under the age of 21 from registering or using the platform. To this end, we take the following measures:
- An age verification process is mandatory at the time of registration.
- For suspicious accounts, additional documents are requested to verify identity and age.
- Personal data of individuals under 21 is not knowingly collected or processed.
- If we become aware that data of a minor has been collected, that account will be immediately closed and the data will be deleted.
For those aged 21 and above only.
09 Privacy Policy Changes
ad111 reserves the right to update or change this privacy policy as needed. The following process will be followed for any changes:
9.1 Notice of Changes
- Users will be notified in advance of significant changes via email or through the platform.
- A new "Last Updated" date will be noted at the top of the revised policy.
- Users will be given a reasonable amount of time before significant changes take effect.
9.2 When Changes Take Effect
Continued use of the platform after the revised policy is published will be considered acceptance of the updated policy. If any change is not acceptable to you, please contact us.
We recommend that you visit this page regularly and stay updated on policy changes.
10 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following: