ad111 Terms and Conditions

1 General Terms

ad111 is an online casino and betting platform providing services to users in Bangladesh. These terms and conditions form a legally binding agreement between ad111 and the user. All provisions, conditions and guidelines stated below are part of this agreement.

By accessing this platform or using any of its services, you expressly confirm that you have fully read, understood and accepted these terms and conditions.

1.1 Definitions

• "Platform" refers to the ad111 website, mobile version and all associated services.
• "User" or "you" refers to any person who has registered on the platform or is using its services.
• "Account" refers to each user's personal registered profile.
• "Funds" refers to Bangladeshi Taka (BDT/৳) deposited into an account.
• "Bonus" refers to any promotional benefit provided by ad111.

1.2 Scope of Application

These Terms apply to all services on the ad111 platform — sports betting, live casino, slots, virtual games and all other sections. Additional terms may apply to specific services and will be published in the relevant section.

2 Account Registration

Creating a valid account is required to use services on ad111. All information provided during account registration must be accurate, complete and up to date.

2.1 One Account Policy

Each user may create only one account. It is strictly prohibited for the same person to hold multiple accounts. If multiple accounts are found on the same device, IP address, payment method or household, they will be closed and funds may be forfeited.

2.2 Accuracy of Information

• The name, date of birth, address and contact details provided at registration must be completely truthful.
• Providing false or misleading information will result in the account being immediately suspended or closed.
• A copy of a national identity card or passport may be requested for identity verification.
• If any account details change, notify our support team without delay.

2.3 Account Security

It is your responsibility to keep your account password and login details confidential. If you suspect unauthorized access, contact our live chat support immediately. ad111 will not be liable for any loss resulting from disclosure of login details to a third party.

3 Age Verification and Eligibility

3.1 Eligibility Requirements

• You must be at least 21 years of age.
• You are using the account on your own behalf and for personal purposes.
• You have the right to use online gaming lawfully in the area where you reside.
• You are participating on this platform voluntarily.

3.2 Verification Process

ad111 may request documents for age and identity verification at any time. ad111 reserves the right to suspend withdrawals if the required documents are not submitted. Restrictions may be placed on an account until verification is complete.

4 Bonuses and Promotions

ad111 offers various bonuses and promotional offers to users from time to time. Each offer has specific terms that the user must follow.

4.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. A minimum deposit of ৳300 is required to receive this bonus.

4.2 General Bonus Terms

• Each user may benefit from each promotion only once.
• Bonus funds are calculated separately from cash funds.
• Bonus funds cannot be withdrawn before the wagering requirement is met.
• If the wagering requirement is not met within the set time limit, the bonus will be cancelled.
• Using multiple bonus offers at the same time is prohibited unless explicitly permitted.
• Misuse of bonus benefits may result in account closure.

4.3 VIP and Cashback Program

ad111's VIP program has four tiers: Bronze, Silver, Gold and Platinum. The weekly cashback rate for each tier is as follows:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback
• Platinum: Up to 1.0% weekly cashback

You can advance to a higher VIP tier based on regular play and contributions to the platform. ad111 reserves the right to change the detailed terms of VIP benefits.

5 Deposits and Withdrawals

5.1 Deposit Terms

• Minimum deposit amount: ৳300 (for all methods).
• Accepted payment methods: bKash, Nagad, Rocket and Upay.
• Deposited funds are generally credited to the account instantly.
• The payment method's own rules and limitations apply at the time of deposit.
• Deposits must be made only from a payment account registered in your own name.

5.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Successful withdrawals are generally completed within 1 hour.
• Withdrawals can only be made to the payment method used for the deposit.
• Withdrawals may be suspended if identity verification has not been completed.
• Funds subject to pending bonus conditions cannot be withdrawn.

5.3 Anti-Money Laundering Policy

ad111 follows a strict policy against money laundering and terrorist financing. Additional verification may be required for suspicious transactions, and ad111 reserves the right to notify the relevant authorities.

6 Fair Play and Prohibited Activities

ad111 is committed to ensuring a fair and safe gaming environment for all users. The following activities are strictly prohibited:

6.1 List of Prohibited Activities

• Using multiple accounts to claim bonus benefits.
• Hacking or making fraudulent changes to the platform's systems or software.
• Betting using bots, automated software or artificial intelligence.
• Using another user's account or sharing funds with them.
• Payment fraud or misuse of chargebacks.
• Attempting to manipulate the outcome of any game.
• Harassing or engaging in misconduct toward other users.
• Using the platform for commercial purposes.

6.2 Fair Play Policy

ad111 uses certified random number generator (RNG) technology that keeps the results of all games completely impartial and unpredictable. This platform ensures a safe and reliable environment.

7 Privacy and Data Protection

Protecting your personal information is one of ad111's highest priorities. We use SSL encryption technology to keep all your information secure.

7.1 Data Collection and Use

• Personal information provided at registration will be used only for service delivery and verification.
• Your transaction information is stored securely.
• Your personal information will not be sold or disclosed without authorization to any third party.

To view the full privacy policy, visit the Privacy Policy page.

8 Responsible Gaming

ad111 places the highest importance on responsible gaming. We believe gaming is for enjoyment and should never be a cause of personal or financial problems.

8.1 Self-Restriction Tools

• Deposit Limits: You can set daily, weekly or monthly deposit limits.
• Time Limits: There is an option to limit your daily gaming time.
• Break (Cooling-Off): You can request to have your account suspended for a set period.
• Self-Exclusion: Contact our support team for long-term exclusion.

8.2 Support

If you experience any issues related to gaming, contact our 24/7 Bengali live chat support. For more information, visit the Responsible Gaming page.

9 Account Suspension and Closure

9.1 Rights of ad111

ad111 may suspend or permanently close an account without notice in the following circumstances:

• Violation of these terms and conditions.
• Evidence of fraudulent activity.
• Provision of false information.
• Operating multiple accounts.
• Upon instruction from relevant legal or regulatory authorities.

9.2 User Rights

You may request to close your account at any time. It is possible to withdraw legitimate funds before the account is closed; however, any portion subject to pending bonus conditions will be forfeited.

10 Limitation of Liability

ad111 strives to ensure uninterrupted service as much as possible. However, ad111 will not be liable in the following cases:

• Loss caused by technical issues, server outages, or internet connectivity problems.
• Loss resulting from your own negligence or disclosure of account credentials.
• Loss caused by technical issues on the part of third-party game providers.
• Unforeseen circumstances (force majeure) such as natural disasters, war, or government restrictions.
• Any indirect, incidental, or consequential loss arising from gaming.

ad111's maximum financial liability will in no case exceed the current funds available in your account.

11 Changes to Terms

ad111 reserves the right to modify, update, or amend these terms and conditions at any time. Users will be notified as far in advance as possible of any significant changes.

11.1 Notice of Changes

• For significant changes, a notice will be sent to the registered email address.
• All changes will be published on this page along with the date of update.
• If you continue using the platform after any changes, you will be considered to have accepted the new terms.

12 Dispute Resolution

In the event of any dispute or complaint, please contact our support team first. We are committed to resolving all complaints fairly and promptly.

12.1 Complaints Process

• First step: Submit your complaint via 24/7 live chat or at [email protected].
• Our team will provide an initial response within 48 hours.
• Complex disputes may take up to 14 business days to resolve.
• All complaints are documented in writing.

12.2 Final Decision

On all matters relating to ad111's terms and conditions, the decision of ad111 management will be considered final. However, we always follow a fair and transparent process.

Related Pages

Please also read the following pages alongside these terms and conditions:

• Privacy Policy — How your personal information is handled.
• Responsible Gaming — Safe gaming practices and support.
• FAQ — Answers to common questions.
• About Us — Learn more about ad111.